Privacy Policy

Last updated: September 25, 2026

Goobab provides parking entry/exit management for residential towers and compounds through WhatsApp and a mobile app. This page explains what data we collect and how we use it.

Data we collect

• Phone number (your WhatsApp number) — to identify your account and send your login code.
• Name, project and unit number.
• ID photos (front and back) and proof of residence (ownership deed or rental contract) — used only for building management to review your registration.
• Vehicle data (plate number, model, color) and visitor passes.
• Gate entry/exit history linked to your and your guests' plates.
• Device push token, if you allow notifications.
• A photo of your vehicle registration card (Mulkiya), if you choose to have the plate number read from it instead of typing it.

How we use it

Data is used only to operate the service: verifying residency, opening the gate according to your allocated quota, notifying you about your cars and management decisions, and allowing building management to follow up. We do not sell your data or share it with third parties for marketing. Messages are delivered through the WhatsApp Business Platform (Meta) and notifications through Expo Push.

If you use the optional read the plate from a Mulkiya photo feature (you can always type the plate yourself instead), that photo is sent to Anthropic solely to read the plate number from it. It is not used for anything else and we do not keep the image.

Retention & security

Data is stored on secured servers and is accessible only to authorized building-management admins with role-based permissions.

Deleting your account

You can delete your account at any time in the app: Account → Delete account. Deletion immediately removes your ID photos, documents and vehicle data, cancels any active visitor pass, and ends gate access. Past gate history is kept only for security and audit purposes. If you hold a single unit and delete it from unit management, that is treated as an account-deletion request reviewed by your building's admin before it takes effect. You can also request deletion on WhatsApp: +971 50 929 0177.